Article 1: Scope of application These General Conditions of Sale apply to all transactions concluded through the websites of the network of the individual company SANDRINE COACHING, registered in the national register of companies under the number SIREN: 898 269 543, whose head office is located at 12 rue des prés, 67370 willgottheim, hereinafter referred to as "the Seller". A “customer” is considered to be any natural or legal person placing an order with the individual company SANDRINE COACHING validated via our secure payment platform, or by check or in cash. Article 2: Order Any order placed on a site belonging to the individual company SANDRINE COACHING implies full and unreserved acceptance of these general conditions of sale. Article 3: Price Prices are indicated in euros, all taxes included (at the French VAT rate of 20%). The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order. Article 4: Payment Payment is due immediately on the order date, including for pre-ordered products. You can pay by payment card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). We do not accept American Express. Secure online payment by credit card is made through the companies Stripe and PayPal. The information transmitted is encrypted by software according to the rules of the art and cannot be read during transport on the network. Any guarantee as to the security of this system is entirely the responsibility of the companies Stripe and PayPal and cannot be attributed to us. Article 5: Right of withdrawal The Buyer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to give reasons or pay penalties.

Article 6: reimbursement Online training: If the buyer follows the entire training and has not learned and implemented anything, they will be refunded in full. Coaching session: If the buyer decides not to do the coaching sessions purchased, this is their fault and they will not be refunded. Article 7: Guarantee The products sold by the Seller are guaranteed in accordance with the legal provisions in force. Article 8: Applicable law and disputes All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law. Any dispute relating to the sale of products will be subject to French law. Article 9: Protection of personal data In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify personal data concerning you. By adhering to these general conditions of sale, you consent to us collecting and using the personal data you give us. By entering your email address on one of the sites in our network, you will receive emails containing information and/or promotional offers concerning products published by the individual company SANDRINE COACHING. You can unsubscribe at any time. To do this, simply click on the link at the end of our emails. This link is preceded by the words “To unsubscribe, click below”. Article 10: Information about the individual company SANDRINE COACHING The individual company SANDRINE COACHING is at the following address: INDIVIDUAL COMPANY SANDRINE COACHING 12 RUE DES PRES 67370 WILLGOTTHEIM

Object These General Conditions of Use (CGU) govern the use of the Online Training service: Take back control of your time, Take back control of your Life!, hereinafter referred to as "the Service", offered by SANDRINE COACHING, registered in the national business register under SIREN number: 898 269 543, whose head office is located at 12 rue des prés, 67370 willgottheim, hereinafter referred to as "the Publisher". Acceptance of conditions Use of the Service implies full acceptance of these T&Cs. The User acknowledges having read the T&Cs and undertakes to respect them. Access to the Service Access to the Service is reserved for adults or minors holding parental authorization. The Publisher reserves the right to restrict or suspend access to the Service in the event of non-compliance with the T&Cs. Protection of personal data The User accepts that his personal data collected during the use of the Service will be processed in accordance with the Confidentiality Policy available on the Service. Intellectual property The User acknowledges that all of the constituent elements of the Service (texts, images, logos, etc.) are the exclusive property of the Publisher and are protected by laws relating to intellectual property.

Responsibility The Publisher declines all liability in the event of direct or indirect damage resulting from the use of the Service. The User uses the Service at his own risk. Modification of the Service The Publisher reserves the right to modify, suspend or interrupt the Service at any time, without notice or compensation. Account termination The User may terminate his account at any time by following the procedures indicated on the Service. The Publisher reserves the right to terminate the account of any User in the event of non-compliance with the T&Cs. Disputes Any dispute relating to these T&Cs will be subject to French law and the jurisdiction of the competent courts.

This Privacy Policy governs the collection, processing and use of personal data of users of the Online Training service: Take back control of your time, Take back control of your Life!, hereinafter referred to as "the Service", offered by SANDRINE COACHING, registered in the national business register under SIREN number: 898 269 543, whose head office is located at 12 rue des prés, 67370 willgottheim, hereinafter referred to as "the Publisher". Collection of personal data The Publisher collects personal data from users of the Service, in particular when creating a user account, using the Service, or communicating with the Publisher. The data collected may include the following information: First and last name E-mail address Date of birth Profile picture Location information Connection data (IP address, logs) Other information voluntarily provided by the user Use of personal data The personal data collected is used for the purpose of providing, maintaining, protecting and improving the Service, as well as to respond to user requests. They may also be used for marketing and communication purposes.

Sharing of personal data Users' personal data is not sold, rented or exchanged with third parties for commercial purposes. They may be shared with third-party service providers acting on behalf of the Publisher, or as part of a legal obligation. Retention of personal data Users' personal data is retained for as long as necessary to achieve the purposes for which it was collected, or in accordance with applicable legal requirements. Security of personal data The Publisher implements appropriate security measures to protect users' personal data against unauthorized access, disclosure, alteration or destruction. User rights Users have a right of access, rectification, deletion and portability of their personal data, as well as a right to object to the processing of their data. They can exercise these rights by contacting the Publisher at sandrine.coachingdevie@gmail.com. Changes to the privacy policy The Publisher reserves the right to modify this Privacy Policy at any time. Changes will be posted on the Service and will be effective immediately upon posting. This privacy policy governs the manner in which this website collects, uses, maintains and discloses information collected from users (individually referred to as a “User”) of the website (referred to as the “Site”). This privacy policy applies to the Site and all products and services offered by the company.